My Parcel Shipping & returns
Free shipping with order from 50, - euro!
Note the free shipping at 50, - euro only applies to the Netherlands, Belgium and Germany
Note: Unfortunately we are forced to send our bottles of oil with a parcel service, because unfortunately with a mailbox package nothing can be guaranteed and too much is lost, this means that the costs per shipment will be 5, - euro both for the Netherlands , Belgium as Germany. The advantage of this is that you will receive a track and trace code.
The shipments take place via PostNL including tracking number so you can see exactly where your package is and when it is delivered, you are not able to receive the package will always be tried to deliver it to your neighbors, if this is not possible then it will be brought to the nearest post location where you can pick it up yourself, of course a note will be left behind.
before 15.00 you have ordered the next working day in the Netherlands.
Please note that this only applies to IDEAL payments within the Netherlands or via Mister Cash, Sofort payments because these internet banking payment methods are linked to our website and we are certain of the payment.
Do you find it more pleasant to make the payment via bank transfer than you can but we will send you order as soon as we have the amount of the order on our bank. If you have any questions about this please contact us via email [email protected] or by phone 0031 (0) 458883598
Shipments within Europe have a delivery time of 2 to 3 working days.
After the payment has been received. send & return my parcel
You have the right to cancel your order within 14 days of receipt without giving any reason, provided that the seal is not broken. If your seal is broken, your order is final and can not be returned. If you use your right of withdrawal, you have 14 days after cancellation to return your product. You will then be credited with the full including shipping costs. Only the costs for the return from your home to the webshop are for your own account. These costs are approximately 5 euro per package, for exact rates consult the website of your carrier. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories and - if reasonably possible - in the original condition and packaging. To be able to exercise this right, please contact us via [email protected]. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
So you have a period of 14 days for reporting return + another 14 days for the return yourself.